Terms of Service

Effective Date: December 2025 Company: Costalaunch LLC Website: Petslaunch.com Support Email: support@petslaunch.com

Welcome to Petslaunch! By using our website and services, you agree to the following terms. Please read them carefully.

1. Use of Our Website

  • Petslaunch.com is provided for your personal, non‑commercial use.
  • You agree not to misuse the site, attempt unauthorized access, or interfere with its operation.

2. Orders and Payments

  • When you place an order, you agree to provide accurate and complete information.
  • Payments are processed securely through trusted third‑party providers.
  • We reserve the right to cancel or refuse any order if necessary (for example, due to stock issues or suspected fraud).

3. Shipping and Delivery

  • Delivery times may vary depending on your location and chosen shipping method.
  • Petslaunch is not responsible for delays caused by carriers or events outside our control.

4. Returns and Refunds

  • If you are not satisfied with your purchase, you may request a return or refund according to our Return Policy.
  • Items must be returned in their original condition unless defective.

5. Intellectual Property

  • All content on Petslaunch.com, including text, images, and logos, is owned by Costalaunch LLC or its licensors.
  • You may not copy, distribute, or use our content without permission.

6. Limitation of Liability

  • Petslaunch is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our products are intended for pets only and should be used responsibly.

7. Privacy

  • Your use of Petslaunch.com is also governed by our Privacy Policy.

8. Changes to Terms

  • We may update these Terms of Service from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about these Terms, please contact us at: 📧 support@petslaunch.com