Privacy Policy

Effective Date: December 2025 Company: Costalaunch LLC Website: Petslaunch.com Support Email: support@petslaunch.com

At Petslaunch, we care about your pets—and we care about your privacy too. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or shop with us.

Information We Collect

  • Personal details such as your name, email address, phone number, and shipping address when you place an order or contact us.
  • Payment information processed securely through trusted third‑party providers (we never store full credit card details).
  • Browsing data like cookies and analytics to improve your shopping experience and understand how our site is used.

How We Use Your Information

  • To process and deliver your orders.
  • To respond to your questions and provide customer support.
  • To send updates about new products, promotions, or pet care tips (only if you opt in).
  • To improve our website, services, and overall customer experience.

Sharing Your Information

We do not sell your personal information. We may share limited data only with:

  • Service providers (such as shipping companies or payment processors) to complete your orders.
  • Legal authorities if required by law.

Cookies

Petslaunch uses cookies to remember your preferences and make browsing easier. You can disable cookies in your browser settings, but some features may not work properly.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or delete your information (unless we must keep it for legal reasons).
  • Withdraw consent for marketing communications at any time.

Data Retention

We keep your information only as long as necessary to provide our services or comply with legal obligations.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at: 📧